Guts Casino Overview
Since 2013, Guts has provided a complete package in casino entertainment by hosting games from a whole slew of different providers and combining this with second-to-none customer service and some great player-tailored promotions. Close to a thousand different slots and live games are ready to try out at your convenience, both on desktop and mobile platforms. The casino has a dedicated Promotions page and a blog where all the winners from previous promotions are listed. Sports betters will find a sportsbook opened up recently with all major markets like Football, Tennis and Basketball.
Guts is known for their withdrawal processing times which are advertised as beeing the fastest in the business (under 2 hours). When you open the site, the first thing you’ll notice is the simplicity of the design. All games can be sorted by name, category and other criteria. The slots can be accessed right from the main page as well by using the search function.
Company information
Founded in 2013, Casino Guts.com is part of a Swedish company called MT SecureTrade Limited. This company is incorporated under the laws of Malta with registration number C56545 and registered address at GB Buildings, Penthouse, Watar Street, Ta’ Xbiex XBX 1301, Malta. MT SecureTrade Limited is licensed and regulated by the Malta Gaming Authority, as well as the UK Gambling Commission.
New Player Bonus
New customers are met with a generous welcome package involving 100 free spins, which are added instanty as soon as you create a new account. Free spins do not have any wagering requirements attached. Should you decide to deposit your own money to Guts, they will offer a 100% sign up bonus up to €300 that is added automatically unless you specifically decline all bonusses. Certain countries are excluded from the welcome package, so you are advised to go through all the terms and conditions before signing up to find out if your country of residence is eligible.
Besides the welcome bonus there are many promotions running throughout the year, including a monthly 50% match offer and some great themed promotions like the Christmas calendar where players can earn free spins every day for the entire month of December.
Bonus rules
Bonus funds have to be wagered at least 30 times (deposit + bonus) in order to succesfully request a withdrawal. Should you desire to play without the bonus, contact customer support and they will void any bonus funds along with accumulated winnings.
Customer Service
Support staff is available 24 hours a day and can be contacted through several different ways, including live chat and by telephone. Local language chat is currently not available for most countries, so conversations will be in English. Live Chat can be accessed at the bottom of the page and will be opened in a seperate window. Support can also be contacted by adressing a question or complaint to [email protected]
Deposits & Withdrawals
There are plenty of options available when it comes to transfering money to and from the casino. These include instant bank transfer, E-wallets like Skrill and Neteller and the standard bank transfers and Visa card options. Withdrawals are handled especially fast as we have heard of players receiving their winnings almost instantly. You will have to verify your account by sending a copy of your ID and bank statement upon opening an account and requesting a withdrawal.
Deposits at Guts casino are mostly free of charge, depending on the method you choose to transfer money. Withdrawals however do come with a fee attached: all cash outs will be deducted by €2,50. To withdraw money from the casino, make sure your account does not have any bonus active and proceed by providing the amount to withdraw and your bank details.
Selection of Games
A wide selection of slots is available from major providers including Netent. Guts has almost every jackpot game available including some network-wide progressives like Hall of Gods and Cosmic Fortune. At the moment of writing there were just over 700 slots ready to try. These games are all coded in Flash, giving you the advantage of playing them in your browser. Since they are all instantly playable, no software needs to be downloaded removing the risk of getting any unwanted software installed on your computer.
Additionally, Guts has many live games with real dealers and a Sportsbook market. We found that options are limited when it comes to betting on sports, however the sportsbook has only recently been added and is sure to expand in the near future. Also included are a few mini-games and scratchcards which can be played in the browser too.
Conclusion
We can say without a doubt that Guts is a very complete experience for any gambler. The site has an endless collection of slots to try and we have found the rules about bonuses to be clear and fair. Customer service is highly professional, the welcome package is generous and there are plenty of promotions to keep you coming back.
The only thing missing is a bigger sportsbook, and we could do without the transaction fee when requesting a withdrawal. Other than that, you’ll be hard pressed to find a better gambling site. Highly recommended!